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Summary of Roommate Finder Customer Service Calls

13 TOTAL CALLS
62% SUCCESSFUL CONNECTIONS
02:33 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Roommate Finder to Ask about:

Cards:

  • “I can't make debt card work”

Payments and Charges:

  • “Because you all charged my credit card 3 times in one day”

Other:

  • “Need place to live”

About Roommate Finder

Summary

Roommates.com is a roommate finder service provided by Roommate.com, LLC. The service was launched in August 2000. The company provides users with roommate resources. Basic membership is free. All basic members can complete the following operations: add listings, browse matches, and send room-mail messages. In order to read inbound messages, all users must upgrade to Choice Membership. It is fee-based. There is a 3-day trial period. The Roommates.com service is available for users who are at least 18 years old. The company can terminate any user account with inaccurate or incomplete information. Customer service is provided by a contact form during normal business hours.

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